Education and Digital Technology Administrator, Washington Society of CPAs

Bellevue, WA, July 2024-present

• Produce promotional and informational video content for key WSCPA programs, including mentoring and scholarship initiatives; lead all aspects from concept development to filming and post-production to support engagement and participation.

• Deliver live technical and AV support during on-site and off-site conferences, including setup, troubleshooting, and acting as liaison between tech teams and event staff.

• Serve as webcast and webinar moderator, offering live audience assistance, ensuring NASBA compliance, and acting as MC when needed.

• Collaborate with internal teams and external stakeholders to manage speaker materials, production schedules, and digital education delivery platforms.

• Provide comprehensive administrative and customer service support to the WSCPA Membership & Education team, including database management, member communications, and event logistics.

Retail Training Content Designer, REI

Seattle, WA, Aug 2020-Jan 2024

• Scripted, designed and produced training for retail staff including eLearning modules, video shorts, and facilitated sessions covering onboarding, product, and sales content.

• Owned individual projects end to end from concept to launch.

• Coordinated field Subject Matter Expert contributions to training projects which included remote video production, still photography, and eLearning design and verification.

• Designed, produced and launched core employee training for new product categories.

• Partnered with an internal product brand team to increase employee confidence in their own brand by 20% via three trainings delivered over 6 months.

• Responsible for launching and maintaining training to 180+ retail locations via Learning Management System.

Membership Inclusion Chair, BIPOC Inclusion Network, REI 

Seattle, WA, Jan 2020-Jan 2024

• Helped establish Employee Resource Groups at REI

• Produced monthly discussion sessions for all members and allies of the BIPOC Network.

• Produced quarterly virtual speaker series events for each subcommunity within the BIPOC Network. (AAPI, Latinx, Black, and Native)

• Increased member and ally attendance of events by 20% utilizing compelling guest speakers, social promotion, and consistent scheduling.

Video Producer, Retail Operations, REI 

Kent, WA, Aug 2017-Aug 2020

• Built out and managed in-house video production facility.

• Planned and executed in-house and location shoots, coordinating with talent, product, and vendors.

• Managed a small team of part time remote video producers scripting and shooting content for edit.

• Produced a monthly series of “talking head” style video shorts demystifying common outdoor product questions or concerns.

• Collaborated cross divisionally to support external teams with video assets and production.

Retail Analyst I, REI 

Kent, WA, Sept 2015-Aug 2017

• Inaugural member of an internal team focused on training.

• Helped lead a redesign of the entire onboarding suite of product training, moving from 100% in-person facilitated sessions to 60/40% eLearning vs. in-person.

• Advocated for use of video and other media in training.

• Helped implement a facilitation verification system for in-store trainers.

Brandlive Clinic Coordinator, REI 

Kent, WA, Jan 2015-Sept 2015

• Planned and executed weekly live streaming training events focused on a vendor or product to 160+ stores. 

• Coordinated with Brandlive Team for support of major corporate events.

Market Sales & Product Expert, REI 

Greater Puget Sound, Feb 2011-Dec 2014

• Planned, scheduled, and facilitated training on REI’s internal brand of products to stores in the greater Puget Sound market.

• Planned, scheduled, and helped to facilitate all trainings delivered in the Seattle Flagship store.

• Designed and implemented a series of in-person, market wide experiential training events held outdoors.